Resume Icon RESUME

Steven Shapard

(901) 654-5772
steven@shapard.tech
steven.shapard.tech
25+ years in technology
/
15 years as business owner
/
10+ years in development
/
security oriented

A highly skilled and adaptable technology specialist with expertise in server deployment, cybersecurity, and full-stack development. Over the years, I have built and managed complex IT systems, integrating AI-driven solutions while optimizing infrastructure performance. My hands-on experience in system architecture, networking, and automation has allowed me to develop a deep technical understanding beyond conventional training.

My career has been shaped by decades of self-education and entrepreneurial ventures, where I have designed, deployed, and maintained scalable IT solutions. I thrive in problem-solving environments, bringing efficiency and security to projects while maintaining a strong focus on user experience. With a proven ability to execute projects from concept to completion, I excel at working independently with minimal oversight while driving innovation.

I am seeking an entry-level IT position where I can leverage my diverse skill set while gaining formal industry experience in corporate infrastructure. My goal is to fast-track into advanced roles in cybersecurity, cloud engineering, or IT leadership, contributing to high-impact projects while strengthening my expertise in enterprise environments. A structured role will provide the stability needed to refine my capabilities, paving the way for long-term growth in both professional and entrepreneurial pursuits.

Experience Icon SKILLS

Troubleshooting & Problem Solving
Computer Hardware
Cybersecurity
Small Business Management
Full-Stack Development
Windows System Administration
Linux Systems
Web Development
Network Architecture
Virtual Machines & Hypervisors
Apps Icon

APPS

  • Node.js, Express, Nginx, Caddy
  • MySQL, PostgreSQL, MongoDB
  • PHP, JavaScript, HTML, CSS
  • TestDisk, PhotoRec, Recuva, EaseUS, Stellar, R-Studio
  • Docker, VMware ESXi, Hyper-V, Xen, Proxmox
  • HWMonitor, CPU-Z, GPU-Z, AIDA64, Cinebench, 3DMark
  • VPN, Metasploit, Burp Suite, Nmap, Wireshark, Dolphin
  • IP cams, Blue Iris, ONVIF, NAS
  • Crypto-mining, wallet management, cold storage
  • TensorFlow (TF), PyTorch, Keras, scikit-learn (SKL), Hugging Face
  • TLS, IPSec, SSH, Kerberos, SAML, IEEE 802.1X
Experience Icon

EXPERIENCE

2021 - Present
Owner, IT Consulting & Repair
PC Emergency
  • Reopened public-facing IT shop focused on walk-in repairs for laptops, desktops & small businesses.
  • Managed marketing, customer service, inventory, and technical repairs.
  • Maintains a 5-star customer rating.
  • Continued self-education in advanced security practices.
  • Designed and launched the business's entire online presence.
2020
Sabbatical / Covid Period
  • Focused on personal projects & research in IT & hydroponics.
  • Provided freelance PC repair & network troubleshooting for existing clients.
  • Strengthened knowledge in AI system deployment & machine learning.
2011 - 2019
Co-Owner, Environmental Control & Garden Supply Retail Outlet
Wet-Werk (Mid-South DIY)
  • Designed & prototyped DIY aeroponics systems, showcased on a PBS-affiliated YouTube channel (6M+ views).
  • Developed an NFC-based smart-app database to track environmental conditions for containerized aeroponics.
  • Managed day-to-day operations, including sales, customer service, employee training, inventory & POS systems.
  • Collaborated with educational & horticultural communities, including experts in sustainable agriculture.
  • Closed business due to partnership differences & post-COVID economic hardships.
2009 - 2011
Owner, IT Consulting & Repair Business
Horn Lake
  • Created & operated a storefront providing hardware/software support, custom PC builds & IT consulting.
  • Achieved 7% revenue growth through local marketing & client acquisition.
  • Built client relationships & vendor partnerships.
2004 - 2009
Freelance Computer Repair & Support
  • Provided repair services for friends, family & local referrals.
  • Installed & configured operating systems, removed malware, replaced hardware.
  • Built custom PCs & small business networks.
Education Icon

EDUCATION

2025 - Planned
Bachelor of Science in Cybersecurity
University of Memphis

Resuming my pursuit of a degree in Computer Science with a focus on security & AI integration, following the ITT Tech scandal.

2004 - 2009
Bachelor of Applied Science, Information Systems Security
ITT Technical Institute, Cordova
  • Studied network defense, cybersecurity protocols & ethical hacking.
  • Gained hands-on experience in risk assessment, security policies & system hardening.
  • Maintained a 3.98 GPA while managing complex projects & labs.
1998 - 2001
Foundation
Wooddale High School, Hickory Hill

Completed core academic curriculum with a focus on technology & applied sciences.

Certifications Icon CERTIFICATIONS

Core IT Foundations

Goal: Gain entry-level IT knowledge and become job-ready for help desk, IT support, or junior roles.

CompTIA A+
CompTIA
Inactive
CompTIA Network+
CompTIA
In Progress
Linux Essentials
LPI
Planned

Security & Cloud Readiness

Goal: Strengthen security fundamentals and build cloud knowledge for better opportunities.

CompTIA Security+
CompTIA
Planned
AWS Certified Cloud Practitioner
Amazon Web Services
In Progress
Open Slot
TBD
Planned

Intermediate Specialization

Goal: Become qualified for security analyst, cloud support, or entry-level engineering roles.

AWS Certified Solutions Architect – Associate
Amazon Web Services
Planned
CompTIA CySA+ (Cybersecurity Analyst)
CompTIA
Planned
Open Slot
TBD
Planned

Advanced Cybersecurity & Cloud Engineering

Goal: Gain credibility for senior cloud security, cybersecurity, or infrastructure security positions.

Certified Information Systems Security Professional (CISSP)
(ISC)²
Planned
AWS Certified Security – Specialty
Amazon Web Services
Planned
Open Slot
TBD
Planned

Leadership & High-Level Consulting

Goal: Move into senior cybersecurity, cloud security, or management positions.

Certified Information Security Manager (CISM)
ISACA
Planned
Certified Cloud Security Professional (CCSP)
(ISC)²
Planned
Doctorate in Computer Science (Cybersecurity Focus)
University of Memphis (Pending)
Planned